Orders are placed through our partner third-party ordering platforms/point-of-sale (POS) apps. At checkout you’ll be redirected (or you’ll order directly) on the partner’s system, where you’ll select items, confirm timing, and make payment.
Orders are placed through our partner third-party ordering platforms/point-of-sale (POS) apps. At checkout you’ll be redirected (or you’ll order directly) on the partner’s system, where you’ll select items, confirm timing, and make payment.
All payments are processed securely by the third-party platform or its payment gateway. Bastille does not receive or store your full card details.
Receipts, confirmations, and status updates are issued by the third-party ordering platform. You’ll receive notifications via the app/SMS/email used when ordering.
Availability and uptime are managed by the third-party platform. If you encounter a checkout error, please retry later or contact the platform’s support. You can also visit our store for walk-in purchases.
Cancellations or changes must be requested within the third-party app/POS before the order is released to our kitchen. Once preparation starts, we may not be able to amend or cancel (see Refund Policy).